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Instant Messaging to Overtake Email as Biggest Digital Communication Platform

Curated by Paul Helmick

I’m a Technology CEO and Experienced Entrepreneur. I love helping people use technology to grow their business.

Instant messages (IM) sent on platforms such as WhatsApp, Facebook Messenger and Snapchat will overtake email to become the most popular digital communication channel in 2015.
Over 160 trillion instant messages will be sent by 2019, according to research from Juniper.
99 percent of text messages are read, and 90 percent are read within three minutes of being sent, making it a key way to impart information.

How is your organization planning to leverage this emerging communications medium?

Via: ClickZ News

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