- Telehealth has grown in popularity with the growing reliability of both video chat and instant internet chat options, despite having existed as a telephone-based service since 1989
- HIPAA-compliant messaging solutions are becoming more popular among generations that spend more time typing conversations via phone or computer than physically talking on the phone
- In a world where people are generally short on time and where doctors offices are often booked months in advance, a telehealth live chat or video encounter is becoming the most convenient and valuable way to handle common illnesses and minor injuries
- When HIPAA (US Health Insurance Portability and Accountability Act of 1996) went into effect, it became essential that all Protected Health Information be shared only with need-to-know health providers in a very specific way on computers that ensured data security
- For this reason, telehealth providers must seek out HIPAA-compliant messaging solutions and other technology that meets their stringent security requirements
- Messaging solutions are increasingly diverse in their implementation, and avoiding penalties for non-compliance with HIPAA make it well worth the effort to understand the needs for your system
- Here is a Download of a Guide to HIPAA-Compliant Chat to learn more about choosing a secure, compliant messaging solution.